Virtual Annual Conference: November 9-10, 2020


2020 Agenda

All times listed are Central Time

Monday, November 9

11:00 a.m.-2:00 p.m. | Board of Directors Meeting

2:30 p.m. | First-Time Attendees Orientation

3:00 p.m. | Conference Opens – Welcome
Legail Chandler, Chair, ARU-HR Institute, and Laurita Thomas, President, ARU-HR Institute

3:15 p.m. | SESSION 1:
Developing a Model for the World-Class Higher Ed CHRO
John Whelan, Vice President for Human Resources, Indiana University, and Legail Chandler, Vice Chancellor for Human Resources, Washington University in St. Louis

What differentiates a great CHRO from a good CHRO in higher education?  Following the road map laid out in the notable white paper Becoming a World Class CHRO, the ARU-HR Institute has gathered data to identify the skills and responsibilities that distinguish the very best traits of CHROs in the eyes of our presidents and other executive leaders. During this working session, we will review the input received from these higher ed executives so that we can develop the outline of a new white paper focused exclusively on world-class CHROs serving colleges and universities.

5:00 p.m. | SESSION 2:
KEYNOTE: What’s Next? A Conversation With TIAA President and CEO Roger Ferguson
Introduction: Christina Cutlip, Senior Managing Director, TIAA Financial Solutions
Facilitator: Legail Chandler, Chair, ARU-HR Institute

Tuesday, November 10

9:30 a.m. | SESSION 3:
FOUNDER’S SESSION: Leading With Emotional Integrity — The CHRO’s Role in Putting People First During Unprecedented Times
Ana Mari Cauce, President, University of Washington
Introduction: Mindy Kornberg, Vice President, Human Resources, University of Washington

10:30 a.m.-Noon | SESSION 4:
Workplace Racism in Higher Education
Felicia Washington, Senior Vice President for Human Resources, University of Southern California
Speaker: Shaun R. Harper, Provost Professor of Education and Business, Clifford and Betty Allen Chair in Urban Leadership, USC Race and Equity Center Executive Director

Description: Encounters with racism in the higher education workplace undermine our institutions’ espoused commitments to equity, diversity and inclusion. In this session, we will describe some racialized experiences commonly reported by employees of color (ranging from microaggressions to overt forms of racism), the impact of these experiences on their personal and professional wellness, and the ways workplace racism negatively affects universities. Practical recommendations for making campus work environments more inclusive and anti-racist will be offered.

12:00-12:30 p.m. | Lunch Break

12:30-1:00 p.m. | SESSION 5:
Business Meeting (Members Only)

1:00-2:30 p.m. | SESSION 6:
The “Best Strategy” for the Future of Higher Education: Workforce Planning (Is It Really?)
Mark Coldren, Associate Vice President, University at Buffalo, The State University of New York
Susan Basso, Senior Vice President for Talent, Culture and Human Resources, The Ohio State University; Jeff Herring, Chief Human Resource Officer, The University of Utah; Jennifer Donnelly, Senior Vice President, Segal

Description: Workforce planning is said to be the “best strategy” for the future of higher education – but is it really? Join a panel to discuss key ideas and practices focused on having workforce planning connect to a sustainable future for a research university. Learn from a panel that includes The Ohio State University, the University of Utah, the University at Buffalo and the expertise of our corporate partner Segal about key initiatives and actions to have workforce planning to be an integral element of planning for the future. This session will include specific tools, metrics and decision points in workforce planning strategies used across higher education. Key session outcomes include identifying key workforce planning actions and initiatives utilized by three research universities; identifying key trends and metrics across the higher education industry connected to workforce planning; and describing how key people/payroll/salary data can be utilized to enable an effective workforce.

2:30-2:45 p.m. | Break

2:45-4:00 p.m. | SESSION 7
CONCURRENT SESSIONS (during the registration process, select the session you’d like to attend – please note, seats are limited)

(a) Employee Engagement in Unprecedented Times: Challenges and Opportunities

Facilitators: Sara Gillespie, Managing Director, Client Engagement and National Advocacy, TIAA, and Elizabeth Zacharias, Vice President, Stanford University
Panelists: Andy Habenicht, Senior Vice President, Chief Associate Experience & Employee Relations Officer, TIAA, and Hitomi Katsumi, CPO Program Specialist, Ross School Center for Positive Organizations, University of Michigan
Description: As the pandemic resets major work trends, HR leaders need to rethink workforce and employee planning, management, performance and experience strategies. This session will focus on the trends that have a direct impact on employee engagement, including the shift to more remote work operations, use of non-traditional employee monitoring tools, and the expanded employer role as the social safety net and arbiter of a culture of inclusiveness. Join our panelists as they share their insights and experiences given this unprecedented environment and offer actionable employee engagement ideas.

(b) Future of Work and Artificial Intelligence
Facilitator: Amanda Bailey, Vice President, Brown University
Speaker: Shontay Delalue, Vice President for Institutional Equity and Diversity, Brown University
Description: Artificial Intelligence (AI) and big data have increased in demand to create process efficiencies in HR operations. AI-driven tools have been used to administer multiple HR functions such as recruitment, selection, onboarding, professional development and identifying health trends in benefits and wellness. This session is intended to address benefits and implications of using AI to create a diverse, inclusive workplace.

(c) Fostering Effective Relationships With Faculty
Facilitator: Allison Vaillancourt, Vice President in Organizational Effectiveness, Segal
Panelists: David DeJong, Chief Human Resources Officer, University of Pittsburgh; Kenneth Freeman, Interim Vice President, Human Resources, Boston University; Kelly Hannah-Moffat, Vice President, Human Resources and Equity, University of Toronto; Helena Rodrigues, Vice President and Chief HR Officer, The University of Arizona
Description: It takes more than deep HR expertise to become a trusted advisor in a research university. The most effective CHROs know it is critical to understand academic culture, the varied challenges faculty face, the intricacies of their institution’s strategy and operating model, and key trends influencing higher education nationally and internationally. Effective CHROs also know their status will be influenced by how well their HR staff are prepared to navigate often-complex academic dynamics. In this session, four CHROs with faculty backgrounds will lead a conversation about strategies CHROs can use to enhance credibility among critical academic stakeholders.

(d) Transparency and Ethics — Restarting Our University in the Midst of a Pandemic
Facilitator: Felicia Washington, Senior Vice President for Human Resources, University of Southern California
Speaker: Mary Harper Hagan, Vice President for Human Resources, University of Miami
Description: Universities have faced extraordinary challenges requiring a rapid, transparent and ethical response to the global pandemic. Learn how a university culture grounded in the shared values of integrity, teamwork and passion can shape intentional decision-making and messaging for remote work policies, financial mitigation strategies, coping support and the safe return of faculty, staff and students to campus. Join your peers for an engaging and interactive discussion on the lessons and opportunities emerging from these crises that will reshape workforce priorities for decades to come.

4:00-4:15 p.m. | SESSION 8: Closing Session
Speakers: Legail Chandler, Outgoing Chair, ARU-HR Institute; Sharon Butler, Incoming Chair, ARU-HR Institute; Laurita Thomas, President, ARU-HR Institute

4:15-5:15 p.m. | SESSION 9: Let’s Connect – Networking Session
Facilitator: Amanda Bailey, Vice President of Human Resources, Brown University
Description: Even though our conference this year is virtual, it doesn’t mean we have to lose valuable time connecting with each other. This session is designed to provide networking with colleagues virtually and offers the opportunity to meet new colleagues or connect with colleagues you have not seen since last year’s conference. We hope to see you at this session to relax and have a little fun!